Privacy policy
How RefundRoute UK handles your data: the checker runs in your browser and we don't store what you enter.
What we collect
Nothing you enter into the checker, calculators or letter generator leaves your device. We have no accounts and no database of claims. The only details we receive are those you choose to send through our contact form (your name, email and message), which we use only to read and respond to your message.
Hosting and logs
Like any website, our hosting provider may process standard technical data (such as IP address and browser type) to deliver pages securely. We do not use this to identify you.
Cookies
We don't set advertising or tracking cookies. If we add privacy-friendly analytics in future, we'll update this page first.
Your rights
Under UK GDPR you can ask what data we hold about you. If you contact us, we only use your message to respond. Complaints can be made to the Information Commissioner's Office (ICO).
Data controller
RefundRoute UK is owned and operated by Aurevon Group Ltd, registered in England & Wales, Company No. 17053246.
ICO Registration: ZC266096.
Business address: 42 Chandos St, Nottingham NG3 3LG, United Kingdom.
Last reviewed: November 2026. General information only — not legal advice.